ALERT TO ALL CUSTOMERS!    UPDATED 4/26/2024
Two major events are changing the future of Right On Computers.
First, the building our shop is in has been sold and will be renovated. This requires we vacate the shop space by May 31, 2024.
Second, Clare is retiring in mid-May.
This leaves us without a place or staff to serve walk-in customers.
We are searching for alternatives to share with customers but have not as yet found a recommendation.

We are Newberg’s own computer and networking resource serving small businesses and individuals for over 30 years.
We strive to treat others as we would like to be treated – some call it the Golden Rule.

Stop in and see Clare or Bill for answers to your computer and networking questions. We primarily work on Windows-based PC’s but often solve tablet, MAC and smartphone issues as well.  We strive to refer you to someone who can resolve your issue if we can’t.

Encryption (Bitlocker) and One Drive can be THREATS to your computer!
Please DO NOT set up (whether knowingly or unknowingly) these features UNLESS you have a clear understanding of what they do.  PLUS, if you set them up, you must retain full knowledge and retrievability of your Microsoft ID, Password and encryption key (ALL of these are different than any logon for email or your PC).
When an encrypted PC or drive fails, we cannot retrieve your data without these credentials.  This becomes a frustrating waste of time for us and our customers plus often results in a total loss of your information.

Click Teamviewer for remote support.

PLEASE call us if you get disk errors or blue screens.  The Windows techniques to restore or refresh your operating system most often will weaken or destroy the ability to recover your personal information stored on the disk drive.  It is far more efficient for you and us to replace the existing hard drive in the PC BEFORE it fails completely.  Many have heard our half-flat tire analogy, HD problems always get worse and NEVER heal themselves.

BEWARE:  Several customers have been caught up in wire transfer scams.  Usually targeting business transactions, they succeed when there is no individual contact other than email to complete the transaction.  An email is used (usually masquerading as s business partner) to initiate wire transfers of over $100,000.  We know of two circumstances in our area where these transfers were completed and the money moved to the fraudulent parties.  The exact workings of the scams are as yet unknown.  ALWAYS DOUBLE CHECK WIRE-TRANSFER REQUESTS WITH AN ALTERNATE CONTACT SUCH AS VOICE-TO-VOICE.